Reference

What You Agree To When You Use ids389

These legal terms set out how your account works, what we collect, and where our service is available — access depends on local law and eligible regions in Indonesia. Read this before you open an account so you know exactly where you stand.

Account eligibility by regionDANA, OVO, GoPay wallet conditionsData handling and retentionJurisdiction-dependent accessContact path for policy queries

Explore the Lobby Read FAQ

DATA & SECURITY

How We Handle Your Account and Policy Rights

Your account data, wallet links, and transaction history are handled under a defined internal policy. We keep only what is needed to operate your account and meet any applicable financial record requirements. You have the right to request what we hold, ask for corrections, or close your account at any time through the steps below.

Data We Collect

We collect account registration details, wallet identifiers for DANA, OVO and GoPay, and session logs needed to operate your account and detect misuse.

Cookie Use

We use cookies to keep your session active, remember your wallet preference, and measure which sections of the lobby you access most — no third-party ad cookies are placed without notice.

Account Security

Login uses OTP verification sent to your registered number. If you switch devices or detect unusual activity, go to Security in account settings and reset your credentials immediately.

Requesting Changes

To update personal details, correct a wallet record, or request account closure, submit a ticket under the Policy category. Wallet changes require re-verification before the next transaction.

Scope, Eligibility and Wallet Conditions

ids389 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to ids389 is available only where local law and eligible regions permit. By opening an account, you confirm that you meet the eligibility requirements in your jurisdiction and that you are acting on your own behalf. We do not extend service to regions where online

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casino access is prohibited. When you connect a local wallet — DANA, OVO, or GoPay — you authorise us to process deposits and withdrawals through that wallet under the conditions displayed at the time of the transaction. Wallet linking is subject to verification; we may request
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identity confirmation before a withdrawal is processed. Transaction records tied to your DANA, OVO, or GoPay account are retained in line with our data retention schedule and applicable financial regulation. We reserve the right to suspend or close an account if eligibility conditions change or if
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we detect misuse. Any changes to these terms will be posted on this page with a revised date at the top. Continuing to use the service after a change has been posted means you accept the updated terms. If you disagree with any update, close your
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account and stop using the service before the change takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT

How to Reach Us on Legal Matters

If you have a question about these terms, need to request a copy of your personal data, or want to raise a compliance concern, our support team handles policy queries directly. You can reach us through live chat on the site, by email, or through the in-account help ticket form. Response times vary; complex data requests may take longer than general account questions.

Your Legal Questions, Answered Directly

These are the questions we hear most often about account rights, data handling, and how our legal terms apply to everyday use in Indonesia.

Availability depends on local law and eligible regions. Players in Yogyakarta and other areas should check whether access is permitted before opening an account.

We store the wallet identifier and transaction reference needed to process your deposit or withdrawal. We do not store your full wallet PIN or linked bank credentials.

Yes. Submit a request through the Help ticket system, select Policy, and verify your identity. We will compile and return the data within the timeframe stated in our policy.

On closure, active session data is deleted. Transaction records are retained only as long as required by applicable financial regulation, then removed from our systems.

We post an updated date at the top of this page whenever terms change. Continuing to use the service after that date confirms you accept the revised terms.

Use the in-account help ticket, select the Legal or Policy category, and include your account email. A policy team member will respond with a reference number for tracking.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoSerie A Mix Parlay InfoFAQ

What You Agree To When You Use ids389

How We Handle Your Account and Policy Rights

How to Reach Us on Legal Matters

Your Legal Questions, Answered Directly

01 Is ids389 available in my region of Indonesia?

02 What data does ids389 store about my DANA or OVO wallet?

03 Can I request a copy of the personal data ids389 holds on me?

04 What happens to my account data if I close my account?

05 How will I know if the legal terms change?

06 Who do I contact if I have a legal or compliance concern?

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